Privacy Policy

Privacy Policy Effective Date: 01 January 2026 This Privacy Policy explains how Codly India Private Limited, owner of AICHATMSG, collects, uses, stores, and protects your information when you use our platform. By using AICHATMSG, you agree to the practices described in this Privacy Policy. Company Information Platform Name: AICHATMSG Company Name: Codly India Private Limited Location: Siliguri, West Bengal, India Website: https://aichatmsg.com Support Email: support@codly.in Information We Collect We may collect the following types of information: Account information such as name, email address, phone number, business details, and login credentials. WhatsApp-related information including sender and recipient numbers, message content, message metadata, and delivery status. Technical information such as IP address, browser type, device information, operating system, and usage logs. Billing and payment information when you subscribe to paid services. Support communications and feedback shared with us. How We Use Information We use the collected information to: Provide, operate, and maintain the AICHATMSG platform. Enable WhatsApp automation, chatbot responses, and bot flow execution. Improve platform performance, features, and user experience. Process payments and manage subscriptions. Provide customer support and respond to inquiries. Ensure compliance with applicable laws and third-party policies. Prevent fraud, abuse, and unauthorized access. WhatsApp and Third-Party Services AICHATMSG integrates with WhatsApp Business APIs and other third-party services. Message delivery, availability, and data handling are subject to WhatsApp, Meta, and third-party policies. We do not control and are not responsible for the privacy practices of third-party platforms. Data Sharing and Disclosure We do not sell or rent your personal data. We may share information with trusted third-party service providers only to operate the platform, such as cloud hosting, payment processing, and analytics. We may disclose information if required by law, legal process, or government request. Data Retention We retain user data only for as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your data, subject to legal and operational requirements. Data Security We implement reasonable administrative, technical, and organizational measures to protect data from unauthorized access, loss, misuse, or disclosure. However, no system can be guaranteed to be 100 percent secure. User Responsibilities You are responsible for obtaining proper consent from your end users before collecting, processing, or sending messages through AICHATMSG. You must ensure that your use of the platform complies with applicable data protection and privacy laws. Your Rights Subject to applicable laws, you may request access, correction, or deletion of your personal data by contacting us at support@codly.in . Cookies and Tracking We may use cookies or similar technologies to improve platform functionality, analyze usage, and enhance user experience. You may control cookie settings through your browser. Children’s Privacy AICHATMSG is not intended for individuals under the age of 18. We do not knowingly collect personal data from children. Changes to This Privacy Policy We may update this Privacy Policy from time to time. Updated versions will be made available on our website. Continued use of the platform constitutes acceptance of the updated policy. Contact Information For any questions, concerns, or privacy-related requests: Email: support@codly.in Company: Codly India Private Limited Location: Siliguri, West Bengal, India By using AICHATMSG, you acknowledge that you have read, understood, and agreed to this Privacy Policy.